Hire Rules & Info
Hire Contract
Payment info
£50 deposit taken at time of booking to secure your date.
A refundable damages deposit per booking is payable when the final balance is due (amount depends on package hired)
Full payment to be made 4 weeks prior to event date.
A late payment fee of £50 will be be charged if full balance is not paid by agreed payment date. If the booking is cancelled by the customer the following refunds will apply:
| Up to 6 weeks before | Deposit paid less 3% admin fee |
| Up to 3 weeks before | 75% of all payments made less 3% admin fee |
| Up to 2 weeks before | 50% of all payments made less 3% admin fee |
| Up to 1 week before | 25% of all payments made less 3% admin fee |
If the booking is cancelled by Clintons Crafts @33, 100% of all payments made will be refunded.
Games & Golf packages - Our hire time is for 4 hours unless otherwise agreed prior to event. We are happy to hire for a longer period, which will be charged at £20 for each additional 2 hour period.
Sweet treat packages - This is usually collected the next morning, timings will be discussed with your venue.
Delivery info
The following delivery charges apply:
Under 10 miles Free
11-20 miles £10
21‐30 miles £20
31-40 miles £30
41-50 miles £40
Free delivery & collection within 10 miles of our base in Southport on orders over £250. Orders over £500 include free delivery for the first 40 miles. Orders under £250 are charged at £10 per 10 mile band.
Toll charges will be charged per crossing made.
Damage deposit info
We will initiate the refund for your damages deposit within 48hrs of us collecting the rental items, please be aware that it may take a few days for Shopify to process the refund. If there are any issues, we will be in contact as soon as possible. All items must be returned in the same condition they were received, please check over and let us know on delivery/collection if there are any issues. All children must be supervised by a responsible adult at all times while using our equipment.
Damage deposit will not be returned if:
* Broken/damaged pieces
* Missing pieces
* Severe scratches or marks including bite marks
* Marks from pens, markers or crayons
* Distorted pieces
Refunds for the above are within reason and entirely at the discretion of Clintons Crafts @33.
Weather limitations
We will deliver the games no matter what the weather, if you are concerned about the weather, please have your 'rainy day plan' in place. A space indoors to set up or a marque or gazebo will be perfect for most of the games. Some games may not be suitable for indoors, so please check with your venue running up to the day.
Allergens
Please let us know if there are allergies in your party when hiring our filled rental items, we will endeavour to do our best to accommodate where possible. Refer to our Ingredients & Allergens Info for more information.
Clintons Crafts @33 reserve the right to amend, alter, substitute, or withdraw any games, items, packages, or hire options at any time, where necessary and without prior notice. Any changes made will be of equal suitability and quality wherever possible.